Welcome to Serene Comfort. The Serenecomfort.com team welcomes your inquiries and comments. For your convenience, please read the answers to most of your questions on our website:
FOR RETURNS: click here for RETURNS Information.
FOR SHIPPING: click here for DOMESTIC SHIPPING Information
FOR INTERNATIONAL SHIPPING: click here for our INTERNATIONAL SHIPPING Information
FOR OTHER FREQUENTLY ASKED QUESTIONS: click here for FAQ
Please feel free to reach out to us:
By Email: Customer Service
By Toll Free Call: 1-866-296-8311 Phone Customer Service Staff are Available 8:30 AM - 3:00 PM EST Monday through Friday. If our customer service team cannot take your call immediately, please leave a message. All calls are responded to in the order in which they are received.
Please note that at times our call volume is extremely high. You may be asked to leave a message and we promise to get back to you as soon as we can. Messages are checked frequently so please be assured that we will respond! We apologize for any inconvenience and thank you for your patience.
Business Line: 508-459-7500
By Mail: Serene Comfort, 482 Southbridge St, Ste 3-135, Auburn, MA 01501
Please note: If we do not answer the phone right away, we are most likely helping other customers. Please leave a phone number or email and we will get back to you as soon as we can. Thank you for your patience. We do appreciate your business!
Thank you so much for shopping with Serene Comfort.