Welcome to Serene Comfort. The team welcomes your inquiries and comments. For your convenience, please review our shipping and returns policies to help answer most of your questions by clicking on the links below:

FOR RETURNS: Click here for RETURNS Information

FOR SHIPPING: Click here for DOMESTIC SHIPPING Information


Please feel free to reach out to us:

By Email:        

By Toll Free Call:    1-866-296-8311 Phone Customer Service Staff are available 8:30 AM - 3:00 PM EST Monday through Friday. If our customer service team cannot take your call immediately, please leave a message. All calls are responded to in the order in which they are received.

Please note that at times our call volume is extremely high. You may be asked to leave a message and we promise to get back to you as soon as we can. Messages are checked frequently so please be assured that we will respond! We apologize for any inconvenience and thank you for your patience.

Business Line:         508-459-7500

By Mail:                      Serene Comfort, 482 Southbridge St, Ste 3-135, Auburn, MA 01501

Please note: If we do not answer the phone right away, we are most likely helping other customers. Please leave a phone number or email and we will get back to you as soon as we can. Thank you for your patience. We do appreciate your business!

Thank you so much for shopping with Serene Comfort!